1. Definition of Communication ?
"Communication is the intercourse by words, letters or messages."
2. Definition of Effective Communication ?
Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner. In simple words, it is nothing but the presentation of views by the sender in a way best understood by the receiver.
3. seven major elements of communication process ?
Sender,
Encoding,
Message,
Channel,
Receiver,
Decoding,
feedback
4. State any two characteristics of effective communication.
clear message,
correct message,
complete message,
precise message
5. What is CC and BCC in Email writing?
CC - carbon Copy
BCC - blind Carbon Copy
6. What is Presentation ?
presentation is a means of communication that can be adapted to various speaking situations, such as talking to a group, addressing a mecting or bricfing a team.
7. What is social media ?
Social media is a communication tool that allows uses to interact with, and contribute to, content online.
8. What is a Personal Interview ?
A personal interview is another oral communicative event. However, unlike group discussion, personal interviews are a platform to form an individual impression on the interviewer.
9. Give any two advantages of 'Written Communication'?
• It is suitable for long distance communication and repetitive standing orders.
• It creates permanent record of evidence.
• It gives the receiver sufficient time to think, act and react.
• It can be used as legal document.
• It can be sent to many persons at a time.
10. What is Feedback?
Feedback is a dialogue between people which reflects back how another person sees someone else's behaviour or performance
11. What is the role of note taking in high quality speeches?
Good note-taking will improve your active listening, comprehension of material, and retention. Taking notes on both synchronous and asynchronous material will help you better remember what you hear and see.
12. State any two advantages of Personal Interview.
•Good cooperation rates
•Interviewer can probe and explain
•Visual aids possible
•Illiterate participants can be reached
•Interviewer can prescreen
•CAPI possible
13. Explain any two disadvantages of Group Interview.
Creates a Difficult Competition
Control of the Discussion
Overpowering Candidates
A Limited Set of Questions
Thought Process Conflicts between Candidates
14. What is skimming?
Skimming is high-speed reading that can save you lots of time. You skim to get the general sense of a passage or a book. You should read only the words that will help you get the sense of the text.
15. Group Discussion
A group discussion is a platform, where the interviewees get an opportunity to get familiar with the firm as well as its atmosphere. However, group discussion preparation is the key to make the required impression.
16. Write the full form of SQ3R.
S - survey
Q - Question
R - Read
R - Recite
R - Review